About Us

Trident Mechanical Systems, Inc.

Your Local Home Service Professionals Since 2016

Established in 2016, Trident Mechanical Systems, Inc. is a family-owned and operated HVAC company based in Concord, North Carolina. With nearly two decades of professional experience, our team is dedicated to providing top-tier heating and air conditioning services to our community.

Reliable HVAC & Plumbing Solutions
Residential & Commercial Service
Locally Owned & Operated

(704) 467-8441

Our Mission

At Trident Mechanical Systems, Inc., our mission is to deliver unparalleled heating and air conditioning services that prioritize your comfort, satisfaction, and peace of mind. Founded in 2016 by industry veterans with nearly 20 years of professional experience, we are driven by a steadfast commitment to excellence, integrity, and reliability.

We believe in exceeding expectations at every step, whether through our skilled craftsmanship, personalized solutions, or unwavering dedication to your home’s comfort and safety. Our team approaches every project with honesty and accountability, ensuring that the solutions we provide are not only effective but also long-lasting.

In a constantly evolving industry, one thing remains unchanged: our promise to put your needs first. From routine maintenance to complex system installations, we strive to make your experience seamless and stress-free, creating a trusted partnership that extends beyond a single service call.

At Trident, we take pride in turning houses into homes, providing comfort you can rely on, no matter the season. Let us help you create a safe and comfortable environment for your family. Contact Trident Mechanical Systems, Inc. today—because your comfort is our purpose.

Your Comfort Is Our Purpose

We take pride in delivering a seamless, stress-free HVAC experience. Our Service Experience Assurance means that every customer receives 5-star service—if we don’t meet your expectations, we’ll refund your service fee. We’ll always be On Time, and we respect your schedule by arriving promptly for every appointment, eliminating the frustration of long wait times. Plus, our Upfront Pricing policy means no hidden fees or surprises—you’ll always know the cost before any work begins. When you choose Trident Mechanical, you’re choosing reliability, transparency, and top-tier service you can trust.

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Service Experience Assurance
At Trident Mechanical, your satisfaction is our top priority. We’re dedicated to delivering a 5-star experience every time—if we don’t meet your expectations, we’ll refund your service fee.
Safe Home Assured
Your home’s safety matters to us. Our technicians are extensively trained, background-checked, and fully certified, ensuring you receive expert service from professionals you can trust.
24/7 Emergency Service
HVAC issues don’t follow a schedule, and neither do we. Whether it’s late at night, a weekend, or a holiday, our team is available 24/7 to provide fast, reliable emergency service.
Family-Owned & Operated
As a locally owned business, we believe in treating our customers like family. We provide honest, personalized service with the care and attention you deserve.
We’ll Be On Time
We respect your time and your schedule. That’s why we guarantee punctual arrivals for every appointment—no long waits, no unnecessary delays.
Upfront Pricing
With Trident Mechanical, you’ll always know what to expect. We provide clear, upfront pricing before any work begins, so there are no hidden costs—just honest, transparent service.

20+

Years of HVAC Expertise

24

Hour Emergency Service Available

365

Days a Year Service

100%

Clear and Upfront Pricing

Our Team

Meet Our Technicians

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Concord's Preferred Service Provider

Why Choose Trident

Service Assurance If you're not satisfied, your service fee is free.
24/7/365 Service Expert service when you need it the most.
Safe Home Assured Background-checked, trained & certified techs.
Upfront Pricing Clear, upfront pricing with no surprises.
Special Offers We offer our customers opportunities to save.
Convenient Financing Explore our flexible financing options.

Testimonials

What Your Neighbors Say

    
 
 
        
   Barbara Cain 
 
 
 
 Trustindex verifies that the original source of the review is Google. Have used Trident for years and have always had excellent service....4 days before Christmas, my heat stopped working and Sean had someone at my house immediately.  Tristan has serviced my home many times in the past, he is always professional, courtesy and knowledgeable...always explaining everything in detail. Tristan had the problem figured out in under 10 min, fixed the problem and heat was restored. I highly recommend Trident and if you need service (ask for Tristan)  Thanks to Sean & Tristan, I have heat for Christmas !!  I would not think of using anyone else for my cooling/heating needs.
  
 
       
   Dan Bause 
 
 
 
 Trustindex verifies that the original source of the review is Google. Trident Mechanical has been a pleasure to deal with.  Sean and the technicians have been very knowledgable and treat the customer with respect.  They just installed a new HVAC unit in my crawlspace and the entire job was a very positive experience.  Highly recommended.
  
 
       
   Timothy Vest 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great company and service. They came out the day after I called about an odd smell with the furnace and immediately identified the issue. They advised me how to handle it until it could be replaced the next week. System replaced and worked fine but one small item caused it to stop later that evening. They came back, that same evening, and made sure it was working. Great company and service. Will definitely be using these guys again!
  
 
       
   derrick julia 
 
 
 
 Trustindex verifies that the original source of the review is Google. Sean and the team at Trident are top tier people.
Sean came out and diagnosed my furnace issues and potentially a dangerous problem. He came out on a Friday and by Monday afternoon I had heat !
He has followed up with me to ensure everything is working. I highly recommend Trident Mechanical Systems for all of your HVAC work.
  
 
       
   Michael Cochran 
 
 
 
 Trustindex verifies that the original source of the review is Google. I did my due diligence and got three quotes for my HVAC upgrade project and two things definitely stood out: most AC companies are similar in price, but some push the upsell hard. I hired Trident Mechanical because the owner of the company came to my home and reviewed the details of my project with me. He explained how he would install my new system and wasn’t trying to push any upsell. He knew the answer to all of my questions and I felt like I was dealing with a straight shooter.

I expect anyone I hire to get to the point and not dance around trying to make more money off of me, as if I am too stupid not to see through the ruse.

I highly recommend Trident Mechanical for any HVAC project - do your own due diligence with your multiple quotes, but when honesty and professional results matter, Trident Mechanical stood above the rest.
  
 
       
   Aaron Roy 
 
 
 
 Trustindex verifies that the original source of the review is Google. I would strongly recommend Trident for your HVAC needs.  They were responsive, thorough, and timely.  I actually took three separate opinions / proposals for my recent HVAC issue.  And although all three arrived at the same / similar conclusions, Trident was the most clear in their explanation and also offered the most economical price.
  
 
       
   Danielle 
 
 
 
 Trustindex verifies that the original source of the review is Google. Sean and his team helped us install completely new systems in our entire house after a major mold problem. Sean went above and beyond in responding to questions, figuring out the best course of action and coordinating with other contractors. We are so happy to have received such excellent service and found a company that we can trust! Thank you!!
  
 
       
   louis mitchell 
 
 
 
 Trustindex verifies that the original source of the review is Google. Sean is service oriented, an excellent communicator and very knowledgeable. Replace our entire system plus duct work at a fair price. We will be with Trident from now on! Honest & trustworth!
  
 
       
   Mark Krisa 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service - friendly, trustworthy, honest, punctual at a very competitive rate.

WE WORK WITH ALL BRANDS

Quality Brand Partners

Frequently
Asked Questions

FAQ

How do I know when my HVAC system needs servicing?

Regular maintenance is key to keeping your HVAC system running efficiently. Signs that you need service include uneven heating or cooling, strange noises, increased energy bills, and weak airflow. If you notice any of these issues, it’s best to schedule an inspection.

Do you offer emergency HVAC services?

Yes! We provide 24/7 emergency service, including nights, weekends, and holidays. Whether your system breaks down in the middle of the night or on a holiday, our team is ready to help.

Are your technicians certified and background-checked?

Absolutely. Our Safe Home Guarantee ensures that all our technicians are fully trained, certified, and background-checked for your peace of mind. You can trust that every professional we send is qualified to work in your home safely.

What areas do you serve?

We proudly serve Concord, NC, and surrounding areas, including Cabarrus, Mecklenburg, Rowan, Iredell, Lincoln, Union, and Stanly counties. If you’re unsure whether we cover your area, give us a call!

Ready to Get Started?

Contact Us for Expert Service

You can rest assured knowing that our team will stand by their work and your satisfaction is 100% guaranteed with us. We treat your family like our family.

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