This group of men are the absolute best! Sean,Ryan,Tristan and Austin. I will be a life long customer. Great equipment installed. I had the works done at my residence and I’m 110% satisfied. New condenser, new coil, new furnace, new Honeywell thermostat, new duct work in attic with new flex hose. Im a man that speaks from the heart. These men are Leaders not Followers! Don’t waste time calling others. Your going to get the very best in all areas when you call Trident. Price, service, top of the line equipment, most importantly men they do what they say they are going to do and follow through!
I called Sean for a second opinion on a so called “mandatory” furnace replacement from another well known HVAC company. Sean was on time and professional. After doing an inspection on our furnace, Sean assured us that our current furnace was working just fine, there were no issues at all. The other company was trying to scam us. Sean saved us over $4,000 dollars! We highly recommend Sean and we will definitely be using him for ALL of our HVAC needs.
Very pleased with the service from Trident Mechanical! They are always very professional, and provide great quality service.
My AC suddenly stopped working but it is Saturday night so I couldn’t expect anyone could come until Monday but THANK GOD Sean showed up like after 20mins and it 9 PM! He’s a lifesaver ! Very kind man ! Thanks again Sean! You’re the best !
Quick response time, professional team. Plenty of communication (perhaps a bit overzealous on that front, but I’d rather hear from you then have silence). Will be using them again.
Great service. Appreciated them taking time to explain the issue with my unit and helping me keep a lemon unit going until I can replace it.
Very impressed with Trident Mechanical Systems. They were able to repair my hot water heater the same day I called for the appointment. They were knowledgeable, friendly, and honest. Trident is so much more reliable than the larger chain companies that tried to sell me an overpriced (and as it turns out, unnecessary) new water heater. Couldn’t have asked for better service.
We moved to Concord a year ago and having been using Trident for our HVAC needs and they have been great. Just this week we had to replace our main unit. Their response to the need, pricing and installation was all exceptional. We would recommend Sean and his team to anyone.
Love this company! I finally found a heating and air company that I can trust! These guys are honest and really helped us out when another local company put us in a compromising position right before a cold front and Christmas. Sean and his guys will tell it to you straight. They do fantastic work and they are not interested in charging exorbitant prices for it. Definitely the best heating and air company that you will find in the greater Charlotte area!
We were first introduced to Trident when they were commissioned by our realtor to inspect the A/C systems for a house we planned to purchase. After the experience with them for our home purchase we did not hesitate to have them install a new system in our rental home and I have entered into a maintenance agreement with Trident on our home we purchased. It can be challenging to find reputable organizations that look out for what the customer needs. I have recommended Trident to many of my friends and coworkers. It is comforting to have the feeling of trust with the recommendations and services of Trident.